Feedback Forms

Empower your clients to share their experiences and insights directly through B2CORE’s built-in feedback forms. This feature enables users to leave feedback effortlessly, helping you gather valuable insights to enhance services and improve user satisfaction.

Key Features

Comprehensive Payment Plans
Comprehensive Payment Plans

Customisable Feedback Forms

Tailor forms to capture specific types of feedback, such as:

  • General suggestions.

  • Bug reports or technical issues.

  • Feature requests or improvements.

Intuitive Interface

Embed feedback forms seamlessly within the B2CORE Client Portal, making it easy for clients to find and use.

Ensure forms are simple and user-friendly, encouraging higher submission rates.

Comprehensive Payment Plans
Comprehensive Payment Plans
Comprehensive Payment Plans
Comprehensive Payment Plans

Real-Time Submission Tracking

Notify administrators of new feedback submissions instantly.

Monitor submission trends to identify common issues or areas of improvement.

Integration with Back Office

Route feedback directly to the back office for organised processing and tracking.

Assign feedback to relevant teams for prompt resolution or action.

Comprehensive Payment Plans
Comprehensive Payment Plans
Comprehensive Payment Plans
Comprehensive Payment Plans

Client Engagement Tools

Acknowledge feedback submissions with automated responses, such as:

  • "Thank you for your feedback".

  • Updates on the progress or resolution of submitted issues.

User Benefits

Ease of Use

Provide a straightforward way for clients to communicate their needs and concerns.

Transparency

Build trust by allowing clients to voice their opinions and receive responses.

Convenience

Enable feedback submission directly within the platform, eliminating the need for external channels.

Improved Services

Use feedback insights to refine offerings and address client concerns proactively.

Why Choose B2CORE for Feedback Management?

Why Choose B2CORE for Feedback Management?

01

Integrated Solution

Combine feedback forms with existing workflows for streamlined processing.

02

Customisable

Adapt forms to align with specific goals and client needs.

03

Actionable Insights

Turn client feedback into meaningful improvements for your platform.

04

Scalable

Handle feedback from a growing user base effortlessly.

Frequently Asked Questions

Find answers to the most common questions about our products and services.

What is a Forex CRM?

How Does a Forex CRM Work?

What Type of CRM Do Forex Companies Use?

Why Do Companies Need a Forex CRM?

How to Choose the Right CRM for Financial Services

How Does a Forex CRM Work with Emails?

What is a Forex CRM?

How Does a Forex CRM Work?

What Type of CRM Do Forex Companies Use?

Why Do Companies Need a Forex CRM?

How to Choose the Right CRM for Financial Services

How Does a Forex CRM Work with Emails?

What is a Forex CRM?

How Does a Forex CRM Work?

What Type of CRM Do Forex Companies Use?

Why Do Companies Need a Forex CRM?

How to Choose the Right CRM for Financial Services

How Does a Forex CRM Work with Emails?

Create New Account

Engage your clients and improve your services with B2CORE’s Feedback Forms. Start gathering insights today!

Create New Account

Engage your clients and improve your services with B2CORE’s Feedback Forms. Start gathering insights today!