Feedback Forms
Empower your clients to share their experiences by leaving feedback and helping you gather valuable insights to enhance services and improve user satisfaction.
Key Features
Customisable Feedback Forms
Tailor forms to capture specific feedback types for better filtering.
Gather reports on bugs, technical issues, feature requests, or general suggestions.
Intuitive Interface
Embed feedback forms seamlessly within the B2CORE Client Portal, making it easy for clients to find and use.
Ensure forms are simple and user-friendly, encouraging higher submission rates.
Real-Time Tracking
Notify administrators of new feedback submissions instantly.
Monitor submission trends to identify common issues or areas of improvement.
Back Office Integration
Route feedback directly to the back office for organised processing and tracking.
Assign feedback to relevant teams for prompt resolution or action.
Client Engagement Tools
Generate automated responses to acknowledge feedback submissions.
Offer real-time updates on the progress or resolution of submitted issues.
User Benefits
Ease of Use
Provide a straightforward way for clients to communicate their needs and concerns.
Transparency
Empower your clients to voice their opinions and receive prompt responses.
Convenience
Enable feedback submission directly within the platform for faster tracking.
Improved Services
Use feedback insights to refine offerings and address client concerns proactively.
01
Integrated Solution
Combine feedback forms with existing workflows for streamlined processing.
02
Customisable
Adapt forms to align with specific goals and client needs.
03
Actionable Insights
Turn client feedback into meaningful improvements for your platform.
04
Scalable
Handle increasing feedback from a growing user base more seamlessly.
Frequently Asked Questions
Find answers to the most common questions about our products and services.
